Legal Document
Privacy Policy
Effective Date: 18/03/2026
1. Introduction
Shakti Powers Solutions Pvt Ltd (“Company”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring transparency in how your personal data is collected and used.
This Privacy Policy explains how we collect, use, process, store, and protect your information when you visit our website https://solar.spspl.com and interact with our lead generation forms, advertisements, and services.
By using this website and submitting your information, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We collect the following types of information:
A. Personal Information
Information you voluntarily provide:
- Full Name
- Phone Number
- Email Address
- Location (City/State)
- Details related to your solar requirements or inquiry
B. Technical & Usage Data
Automatically collected data:
- IP Address
- Browser type and device information
- Pages visited and time spent
- Referral source (ads, search engines, etc.)
- Cookies and tracking identifiers
3. How We Collect Data
- Lead forms submitted on our website
- Meta (Facebook/Instagram) Lead Ads and landing pages
- Google Ads landing pages
- Cookies and browser storage technologies
-
Tracking tools such as:
- Facebook Pixel
- Google Ads Conversion Tracking
- Google Analytics
4. Purpose of Data Collection
- To respond to your inquiries and provide solar consultation
- To generate and manage sales leads
- To contact you via phone, WhatsApp, SMS, or email
- To provide quotations, site surveys, and services
- To improve website performance and user experience
- To run targeted advertising and remarketing campaigns
- To analyze user behavior and optimize marketing strategies
5. Advertising & Tracking Disclosure
We use third-party tracking tools to improve our marketing effectiveness:
Facebook (Meta) Pixel
We use Facebook Pixel to:
- Track conversions from Facebook/Instagram ads
- Optimize ad performance
- Deliver personalized ads (remarketing)
Google Ads & Google Analytics
We use Google tools to:
- Track conversions from Google Ads
- Measure website traffic and user behavior
- Show relevant ads based on your activity
These tools may collect data such as your IP address, device information, and browsing behavior.
By using our website, you consent to such tracking technologies.
7. How We Use Your Information
We may use your information to:
- Contact you regarding your solar inquiry
- Provide consultation, quotations, and services
- Send promotional offers and updates
-
Communicate via:
- Phone calls
- WhatsApp messages
- SMS
By submitting your details, you explicitly consent to being contacted through these channels.
8. Legal Basis for Processing
We process your data based on:
- Consent: When you voluntarily submit your information
- Legitimate Interest: For business development, marketing, and service improvement
This aligns with the Digital Personal Data Protection Act (India) and GDPR principles.
10. User Consent
By submitting any form on our website:
- You agree to this Privacy Policy
- You consent to the collection and use of your data
- You authorize us to contact you via phone, WhatsApp, SMS, and email
If required, consent may be collected via checkbox before form submission.
11. Data Retention
We retain your data as long as necessary for business and legal purposes, or until you request deletion.
Data may be securely deleted or anonymized when no longer required.
12. Data Security
We implement reasonable security measures to protect your data, including:
- Secure servers and hosting
- Restricted access controls
- Data encryption where applicable
However, no method of transmission over the internet is 100% secure.
13. User Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent at any time
To exercise your rights, contact us using the details below.
14. Opt-Out Instructions
You may opt out of marketing communications by:
- Clicking “unsubscribe” in emails
- Replying STOP to SMS/WhatsApp (where applicable)
- Contacting us directly
Please note that service-related communications may still be sent.
15. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. We recommend reviewing their policies before sharing information.
16. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from children.
17. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
18. Contact Information
If you have any questions or concerns about this Privacy Policy, please contact us:
Shakti Powers Solutions Pvt Ltd
Address: SCO 18-27 Sehaj Enclave Market, Majitha Rd, Amritsar, Punjab 143001
Email: solar2@spspl.com
Phone: +91 78888-32581